Privacy Policy

1. Introduction

Actually Useful ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automation engineering services.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address, phone number)
• Payment information (processed securely through Stripe)
• Business information and automation requirements
• API credentials and access tokens (stored securely)
• GitHub repository information
• Communications with us

2.2 Automatically Collected Information

• Browser and device information
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our automation engineering services
• Process payments and manage subscriptions
• Communicate with you about your projects and requests
• Develop and deploy custom automations for your business
• Provide technical support and maintenance
• Improve our services and develop new features
• Comply with legal obligations
• Detect and prevent fraud or abuse

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

• Stripe: Payment processing (subject to Stripe's Privacy Policy)
• Cal.com: Meeting scheduling (subject to Cal.com's Privacy Policy)
• Vercel: Website hosting and deployment
• GitHub: Code repository management

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit (SSL/TLS)
• Secure storage of API credentials and sensitive data
• Access controls and authentication
• Regular security audits and updates
• Secure code deployment practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Active subscription data: Duration of subscription plus 90 days
• Payment records: 7 years (for tax and accounting purposes)
• Communications: 3 years or as required by law
• Code and technical documentation: As specified in service agreement

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 General Rights

• Access and obtain a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict processing of your information
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

7.2 California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to opt-out of the sale of personal information (we do not sell personal information).

7.3 EU/UK Privacy Rights (GDPR)

If you are located in the European Union or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

7.4 Exercising Your Rights

To exercise any of these rights, please contact us through our booking page at cal.com/actuallyuseful/15min. We will respond to your request within 30 days.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Performance Cookies: Improve website performance

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Data Processing Agreements with service providers
• Compliance with applicable data protection laws

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date
• Sending email notifications to active subscribers for significant changes

Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

14. Legal Basis for Processing (GDPR)

For EU/UK users, we process your personal information under the following legal bases:

• Contract Performance: To provide our services
• Legitimate Interests: To improve our services and communicate with you
• Legal Obligation: To comply with applicable laws
• Consent: Where you have given explicit consent